gory Privacy Policy

Introduction and Scope

This Privacy Policy ("Policy") applies to the gory Casino platform and all services associated with it. By visiting our website gorycasino.cam, creating an account, or using any of our services, you are considered to have accepted the terms described in this Policy.

The gory platform operates for users in Bangladesh. User privacy is given the highest importance across all our operations. This Policy is an integral part of the Terms and Conditions and both documents should be read together.

This Policy applies to:

• All registered and unregistered visitors to the gory website
• gory app users (both Android and iOS versions)
• Users of gory's live chat and email support services
• Any person who contacts gory through any channel

Data Collection

gory collects your information in various ways. The types of information collected and the methods of collection are described in detail below.

2.1 Information You Provide Directly

Information you provide during account registration and at various stages of using the platform is collected, including:

• Full name, date of birth, and national identity card details
• Email address and mobile number
• Password (stored in encrypted form — never readable in plain text)
• Transaction details related to deposits and withdrawals (bKash, Nagad, Rocket, Upay and bank transfer)
• Documents submitted for identity verification
• Your conversations with our support team via live chat and email

2.2 Automatically Collected Information

Some information is collected automatically when you use the gory platform:

• IP address and device identifier
• Browser type, version and operating system
• Time spent on the platform, pages viewed and navigation patterns
• Login time, session duration and activity logs
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases gory may receive information from third parties, such as identity verification service providers or payment processors. This information is used solely to verify accounts and ensure transaction security.

Use of Data

gory uses collected information for specific purposes. Your information is never used for unnecessary or unauthorised purposes.

The main purposes for which information is used are:

1. Account Management: To create, manage and verify your account, and to ensure you can log in to the gory platform.
2. Transaction Processing: To properly complete your deposit and withdrawal requests and to maintain a record of transaction history.
3. Customer Support: To provide 24/7 support via live chat and email and to resolve your issues appropriately.
4. Security and Fraud Prevention: To detect unusual account activity, prevent fraudulent transactions and maintain overall platform security.
5. Service Improvement: To analyse user experience and improve the quality, speed and functionality of the platform.
6. Communications: To send important account-related notifications, transaction confirmations and service updates.
7. Bonuses and Promotions: To properly manage promotional offers you have participated in and to inform eligible users of offers.

Data Storage and Security

gory uses industry-standard security practices to keep your information safe. Our servers and data infrastructure are operated in accordance with international standards.

4.1 Technical Security Measures

• SSL (Secure Socket Layer) encryption — all data transmitted between your browser and our servers is encrypted
• Passwords stored with strong hashing algorithms — no employee can view them directly
• Additional layers of encryption for sensitive financial data
• Regular security audits and risk assessments
• Access controls — only authorised employees can access specific data

4.2 Data Retention Period

How long we retain your information depends on the type of data and its purpose:

• Active account data: retained for as long as the account remains open
• Transaction records: retained for as long as required to meet financial regulatory requirements
• After account closure: data not required to fulfil legal obligations is deleted
• Live chat logs: retained for a limited period to ensure quality of customer support

4.3 Response to a Data Breach

If for any reason there is a risk that the security of your information has been compromised, gory will notify you as soon as possible by email or platform notification and will provide guidance on the precautionary steps to take.

Data Disclosure

gory does not generally disclose your personal information to third parties. However, disclosure may be required in certain specific circumstances.

5.1 With Service Providers

gory works with certain trusted third-party service providers who assist in operating our services, such as payment processors (bKash, Nagad, Rocket, Upay and bank transfer providers) and identity verification services. These providers receive only the information necessary to carry out their specific function and may not use it for any other purpose.

5.2 Legal Obligations

Information may be disclosed due to legal obligations in the following circumstances:

• To comply with a court order or lawful direction from a government authority
• To comply with anti-money laundering regulations
• To assist in the investigation of fraud, forgery or other criminal activity

5.3 Business Changes

In the event of a merger, acquisition or change of business ownership, user data may be transferred to the new entity. In such cases the new operating entity will be required to ensure protections equivalent to those in this Privacy Policy.

Cookies Policy

The gory platform uses cookies and similar technologies. These are small text files stored in your browser that help improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: To maintain your login state and ensure basic platform functionality. Without these, the platform cannot function properly.
• Analytics Cookies: To understand how users are using the platform, which helps in improving the service.
• Preference Cookies: To remember your language preference, layout settings and similar choices.

6.2 Controlling Cookies

You can control and delete cookies from your browser settings. However, please note that disabling essential cookies will prevent you from using many features of the platform. For more information, you can visit our FAQ section.

Your Rights

You have certain specific rights regarding your personal information. gory respects these rights and helps you exercise them.

• Right of Access: You have the right to request information about what data we hold about you.
• Right to Rectification: If your account contains incorrect or outdated information, you can request that it be corrected.
• Right to Erasure: In certain circumstances you can request that your personal information be deleted. However, some data may need to be retained due to legal obligations.
• Opt Out of Marketing Communications: You can request to stop receiving promotional emails or messages.
• Right to Object to Processing: You can object to the processing of your data for specific purposes.
• Data Portability: Where applicable, you can request your data in a commonly readable format.

dBy using our platform you are considered to have accepted the Responsible Gaming Policy, which includes the responsibility to keep your own information secure.

Minors' Privacy

The gory platform is strictly prohibited for those under 21 years of age. The minimum age to participate in all our casino and betting activities is 21+.

We do not knowingly collect any information from minors. Age verification is mandatory during account registration. If it comes to our attention that information from a minor has been collected, we will immediately close that account and delete the relevant data.

If a parent or legal guardian suspects that a minor is using our platform, they can contact our support team.

Policy Changes

gory reserves the right to revise this Privacy Policy from time to time. The Policy may be updated based on changes in the scope of services, adoption of new technology or legal requirements.

For significant changes, we will notify you through one or more of the following methods:

• Displaying a notice on the platform
• Sending a message to your registered email address
• Updating the "Last Updated" date at the top of this page

Continued use of the platform after changes are made will be considered your acceptance of the updated Policy. It is therefore recommended that you review this page regularly.

Contact

If you have any questions about this Privacy Policy, wish to exercise any rights regarding your information, or have any concerns, please contact us:

• Live Chat: Click the chat icon at the bottom right corner of any page on the website — support available 24/7
• Email: [email protected]
• Website: gorycasino.cam

Our customer support team responds in both Bengali and English. To learn more about gory, visit the About Us page.